What is it?

Coaching is an integrated set of actions, aimed at boosting the performance of an individual or team. Our coaching program includes:

  • Free ½ hour First session*
  • A context of trust and understanding
  • Use of ‘ask’, not only ‘tell’
  • Agreement on goals
  • Optimising opportunities to perform
  • Ongoing, ad hoc, feedback
  • Periodically, coaching sessions in greater depth
  • A recognition by the line manager of the obligation to coach, and the incentives to do so.
* Subject to contract. 

Delivering In-depth Sessions

Periodically the coach and coachee will decide to complement ad hoc feedback with a 30-60 minute coaching session. To ensure a relevant focus and clear outcomes, our coaches typically use a four-step agenda that covers Goals, Reality, Options and Wrap-up (GROW).