What is it?
Coaching is an integrated set of actions, aimed at boosting the performance of an individual or team. Our coaching program includes:
- Free ½ hour First session*
- A context of trust and understanding
- Use of ‘ask’, not only ‘tell’
- Agreement on goals
- Optimising opportunities to perform
- Ongoing, ad hoc, feedback
- Periodically, coaching sessions in greater depth
- A recognition by the line manager of the obligation to coach, and the incentives to do so.
Delivering In-depth Sessions
Periodically the coach and coachee will decide to complement ad hoc feedback with a 30-60 minute coaching session. To ensure a relevant focus and clear outcomes, our coaches typically use a four-step agenda that covers Goals, Reality, Options and Wrap-up (GROW).